This is a big decision, so when you’re touring aged care homes, prepare a list of questions or even a checklist. Be confident to ask questions and seek answers.
When looking at residences, be sure to take loved ones with you. Having trusted advisors with you can be helpful to remember to ask the right questions, or to watch for the small details which might be important to you. A second opinion will be invaluable.
Every aged care provider is required to meet government regulations and standards to protect the safety, health, wellbeing, and quality of life for people using aged care services. You can check the service compliance rating of a prospective home on the My Aged Care website, using the find a provider tool. You can also view historical information using the non-compliance checker.
Moving into a new home is about more than just the facilities and staff. Find out about the lifestyle programs on offer. Do they look interesting, and will they add to your quality of life?
A great place to live is about so much more than just the accommodation. We bring together comfortable accommodation, and a close connected community.
The level of support and care you receive is one of the most important factors in selecting a home. Ask your prospective residence if they have a registered nurse available 24/7, or how many staff are shared between residents.
Ask about the access the home has to medical support. Is it regular, on call, and do they have arrangements for your own healthcare team to attend the residence?
Alongside staffing levels, make sure you ask for more information regarding the experience and qualifications of the team looking after you. This is particularly important when looking at dementia friendly care.
Burpengary Manor provides 24-hour nursing and personal care to residents based on their individual needs.
There are numerous online resources available to help you make the right choice. We’ve listed a few below.
Myagedcare.gov.au
Department of Social Services
Centrelink
Queensland Aged and Disability Advocacy Services (QADA)
Alzheimer’s Australia
Alzheimer’s Association Queensland
DPS Guide
Aged Care Online
Getting started
Read our guide to help you get started and make the right decision.
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